Privacy Policy

1. Introduction

Welcome to دقايق (Daqayiq). This Privacy Policy explains how we collect, use, and protect your information when you use our food and package delivery mobile application.

Daqayiq allows users to order food from nearby restaurants and send or receive packages, connecting them with delivery drivers across Baghdad.

2. Information We Collect

To provide our services, we may collect the following types of information:

• Account Information: Name, phone number, delivery address.
• Order Information: Restaurants/items ordered, package details, delivery details.
• Device Information: Device type, operating system, and app version.
• Location Information: Used to determine pickup and delivery addresses and to enable live order tracking.
• Payment Information: Payment method (cash on delivery, and supported digital wallets).

3. How We Use Your Information

Your information is used to operate and improve the دقايق platform:

• Processing food and package delivery orders.
• Connecting customers with nearby restaurants and delivery drivers.
• Managing delivery operations and real-time tracking.
• Providing customer support.
• Sending important notifications about orders and updates.

4. Location Usage

The app may request access to your device location to:

• Detect nearby restaurants and stores.
• Calculate delivery distance and estimated time.
• Help drivers deliver orders and packages accurately, including live tracking during an active delivery.

Location data is only used while using the app and is not sold or shared for advertising.

5. Data Security

We implement appropriate security measures to protect your data including secure connections (HTTPS) and restricted database access.

• Encrypted data transmission.
• Secure backend infrastructure.
• Limited access to authorized staff only.

6. Data Sharing

We do not sell or rent personal data. Information may only be shared with:

• Partner restaurants and stores to fulfill orders.
• Delivery drivers for order and package delivery.
• Service providers required for technical operations.

7. Third‑Party Services

The application may use third‑party services such as:

• Google Firebase for notifications.
• Google Play Services / Apple Push Notification service for application functionality.
• Mapping services for delivery routing.

8. Children's Privacy

دقايق is not intended for children under 13 years old. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted inside the application and on this page.

10. Contact

If you have questions regarding this Privacy Policy you can contact us:

• Email: info@invnty.com
• Location: Baghdad, Iraq